Privacy Policy

1. Introduction

songbirdco (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website https://www.songbirdco.store (the “Site”). By using the Site, you agree to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, such as:

• Name
• Email address
• Phone number
• Mailing address
• Payment details (processed by third‑party payment providers)

2.2 Automatically Collected Data

When you visit the Site, we automatically collect certain technical data, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referral URL

3. How We Use Your Information

We use the collected information for the following purposes:

• Processing orders and providing customer support
• Sending order confirmations, invoices, and shipping updates
• Responding to inquiries submitted via email or phone
• Improving the Site’s functionality and user experience
• Complying with legal obligations and preventing fraud

4. Sharing and Disclosure

We do not sell or rent your personal data. We may share information with:

• Service providers that perform functions on our behalf (e.g., payment processors, shipping carriers, email marketing platforms)
• Law enforcement or regulatory authorities when required by law
• Business partners in connection with a merger, acquisition, or sale of assets, provided they agree to protect the data in accordance with this policy

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and remember your preferences. You can manage cookie settings through your browser’s preferences. Disabling cookies may affect certain Site features.

6. Data Retention

We retain your personal information only for as long necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data, subject to legal exceptions
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

8. Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure.

9. Third‑Party Links

The Site may contain links to external websites. This Privacy Policy does not apply to those sites, and we encourage you to review the privacy policies of any third parties you visit.

10. Children’s Privacy

The Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will promptly delete the data.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on the Site with an updated “Effective Date”. Continued use of the Site after changes constitutes acceptance of the updated policy.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: [email protected]
Phone: +1 (857) 607-5035
Address: 4339 Southwest Pine Terrace, Boston, Massachusetts 01732, United States